TELOS VARGE LTD
Address: 202 Hanham Road, Bristol, England BS15 8NU
Phone: +44-7476510591
Email: [email protected]
Website: https://coundgan.com

  1. Order Processing Time
    All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your payment confirmation.

You will receive a confirmation email once your order is placed.

A second email with tracking information will be sent once your order has shipped.

In case of high order volume or delays, we will notify you by email.

  1. Shipping Destinations
    We currently ship to the following regions:

United Kingdom (UK)

European Union (EU)

United States & Canada

Other international destinations (availability may vary)

If your country is not listed at checkout, please contact us at [email protected] for assistance.

  1. Shipping Methods & Estimated Delivery Times
    Destination Method Estimated Delivery Time
    United Kingdom Standard Shipping 2–4 business days
    Europe International Standard 5–10 business days
    USA & Canada International Tracked 7–12 business days
    Other Countries International Tracked 10–20 business days

Note: Delivery times are estimates and may be affected by customs processing or courier delays, especially during holidays or peak seasons.

  1. Shipping Costs
    Shipping rates are calculated at checkout based on your location and order weight.

Free shipping may be available on orders over a certain value (e.g., £50 / $70 – configurable).

All charges will be displayed clearly before you complete your order.

  1. Customs, Duties & Taxes
    International orders (outside the UK) may be subject to:

Import duties

Customs taxes

Handling fees

These charges are not included in our prices and are the buyer’s responsibility. Please check with your local customs office for more information.

  1. Lost or Delayed Shipments
    If your order is significantly delayed or appears lost, please contact us at [email protected].

If tracking shows “delivered” but you haven’t received your item, please check with neighbours or your local courier before contacting us.

We are not liable for delays caused by incorrect shipping addresses provided at checkout.

  1. Incorrect Address Disclaimer
    Please ensure your shipping information is accurate and complete. TELOS VARGE LTD is not responsible for packages delayed, lost, or returned due to address errors.

If your package is returned to us due to an incorrect or undeliverable address, we can reship it at your expense.

  1. Contact Us
    For questions about shipping, tracking, or order status, please reach out to:

Customer Service
Email: [email protected]
Phone: +44-7476510591
Website: https://coundgan.com