TELOS VARGE LTD
Registered Address: 202 Hanham Road, Bristol, England BS15 8NU
Phone: +44-7476510591
Email: [email protected]
Website: https://coundgan.com
- Introduction
At TELOS VARGE LTD, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, coundgan.com, or otherwise interact with our services.
By using our website, you agree to the terms of this policy.
- Information We Collect
We may collect and process the following types of personal data:
a. Information You Provide:
Name, email address, shipping and billing addresses, phone number
Payment details (processed securely via third-party payment gateways)
Account details if you register with us
Messages sent via contact forms, support emails, or chat
b. Information Collected Automatically:
IP address and browser/device information
Usage data, including pages viewed, time spent on pages, and referral URLs
Cookies and similar tracking technologies (see section 7)
- How We Use Your Information
We use your personal information to:
Process and fulfill your orders
Manage your account and provide customer support
Send order confirmations, updates, and promotional emails (with your consent)
Improve our website’s performance and user experience
Detect, prevent, or address fraud, security breaches, or legal issues
- Sharing Your Information
We do not sell or rent your personal data. We may share your data with:
Service providers (e.g., payment processors, logistics partners, email platforms)
IT & cloud services for site operation and hosting
Law enforcement or regulatory authorities if required by law
All third parties we work with are required to adhere to strict data privacy standards under GDPR and UK data protection law.
- Legal Basis for Processing (GDPR Compliance)
If you are located in the UK or EU, we process your personal data under the following lawful bases:
Your consent
Fulfillment of a contract (e.g., your purchase)
Our legitimate interests (e.g., improving our services)
Compliance with a legal obligation
- Your Data Protection Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure of your data
Object to or restrict processing
Request data portability
Withdraw your consent at any time
To exercise your rights, please email us at [email protected].
- Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences
Analyze traffic and performance
Deliver personalized content and advertising
You can manage your cookie preferences through your browser settings or via our cookie banner.
- Data Retention
We only retain your data for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting obligations. - Data Security
We implement appropriate technical and organizational measures to safeguard your data, including encryption, access control, and regular security reviews. - International Transfers
If your data is transferred outside the UK/EEA (e.g., to a third-party provider), we ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs). - Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect data from children. - Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available at https://coundgan.com/pages/privacy-policy (or relevant section). We recommend reviewing it periodically. - Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
TELOS VARGE LTD
Email: [email protected]
Phone: +44-7476510591
Website: https://coundgan.com